Delivery & returns

From our workshop to your door.

Worldwide shipping with UPS, DHL and FedEx. Orders leave us within 5 working days and arrive within 5 more, tracked all the way.

A Kikska cat tree packed in its plastic-free box

How delivery works.

01

Packed within 5 days.

Every order is processed and handed to the courier within a maximum of 5 working days.

02

Delivered within 5 more.

On average delivery takes up to 5 working days after dispatch, depending on your location and the courier.

03

Tracked all the way.

You get a tracking number by email the moment your order leaves us.

04

Priced at checkout.

Shipping is based on the weight of your order. You see the exact cost before you pay.

Good to know

Delivery, answered.

Anything else? Write to us at info@kikska.com.

Where do you ship?

Worldwide. We deliver through reliable couriers such as UPS, DHL and FedEx, so wherever you are, your Kikska can reach you.

How much does shipping cost?

Shipping rates depend on the weight of the items you choose. The exact cost is calculated at checkout, before you pay.

How long does it take?

We process orders within a maximum of 5 working days. Delivery then takes up to 5 working days on average, depending on your location and courier availability.

How do I track my order?

Once your order is dispatched you receive a tracking number by email. Use the link in it to follow your parcel every step of the way.

Will I need to sign for it?

It is not mandatory, but the courier may ask for a signature, especially for larger items. It makes sure your package arrives safely.

How do I return something?

Send a short claim to info@kikska.com and we will guide you through the return.

Is there a money-back guarantee?

Yes. We stand by the quality of our products. If it is not right for you and your cat, you get your money back. See our terms and conditions for the details.

Kikska · Modular cat trees

A cat tree that grows with your cat.

Made in Europe from modular, replaceable parts. Add a level, swap a cushion, change the layout: the tree you buy today keeps working for years.

Worldwide delivery

Shipped with UPS, DHL and FedEx.

Money-back guarantee

Not right for your cat? You get your money back.

Secure checkout

Pay safely with Stripe, PayPal or Apple Pay.

Replaceable parts

Every part can be swapped or reordered.

Kikska

Modular cat trees, made in Europe and delivered worldwide.

info@kikska.com
Mergenthalerallee 77, 65760 Eschborn, Germany
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Delivered worldwide with UPS, DHL and FedEx
© 2026 Kikska. All rights reserved.